Castor & Wheel Customer Services
Supporting our Customers
Rolltek has the ability to support its customers with the design, production and supply of a multitude of castors & trolley wheels, either directly or indirectly associated with mobile equipment. Product can be designed specifically against customer requirements, including the working environment, operational conditions, health and safety regulations, and environmental issues. (eg: noise pollution)
Quality is at the forefront of everything we do and the products we supply to our customers. Striving to meet our customers’ expectations enables us to help you meet those of your customers and together we grow our businesses.
Rolltek has a vast product range of castors, wheels and fittings and we have developed and implemented a quality management system (QMS), which uses ISO 9001:2015 as a framework that allows our organisation to document and improve our practices in order to better satisfy the needs and expectations of our customers, stakeholders and interested parties.
Our quality management system meets the requirements of ISO 9001:2015 and uses the Plan, Do, Check and Act approach to process planning. Our QMS addresses and supports our strategies for the manufacturing and servicing of our products.